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24x7live Help Visit | Rate | Error 
Description: 24xhelp is a live support system for providing live support services. It is done in PHP with a MySql Backend. You can create unlimited departments, have unlimited categories, transfer calls in realtime withing operators, generate HTML for placing on the remote web pages. View offline messages a lot of other features
Platform(s): ALL   Price: 50   Visits: 2799  (~ 1/day)   Rating: rated 1.8  (1.80 after 64 votes)

@1 Helpdesk XP Visit | Rate | Error 
Description: This system adopts a more effective ticket sorting/ranking method on top of a new "closed ticket" feature. New features include: icons; the "closed" status; flagging; multiple pages; new ticket. Requires MySQL.
Version: 3.0   Platform(s): All   Price: Free/$49.95   Visits: 2318  Rating: rated 2.38  (2.38 after 16 votes)

A Plus Bill Visit | Rate | Error 
Description: An online invoicing system and help desk with auto billing and auto due notice capability via cron jobs . Includes a user-friendly backend to keep track of clients and repeated charges. Created for Web hosting companies, ISP providers, general invoicing and customer management. Admin can search, add, edit and delete clients, client's files and invoices.
Version: 2007   Platform(s): Linux / Windows   Price: $59.00   Visits: 1856  Rating: rated 3.64  (3.64 after 28 votes)

A Plus Help Desk Visit | Rate | Error 
Description: Admin can search, add, edit, and delete clients, staffs, and support tickets, then reply, reopen or close the tickets. With Built in Mailing list, admin can send bulk-mails to all customers or staffs. With build in FAQ, News and To Do systems admin can add, edit, and delete FAQ, News and make note of things to be done by admin or staffs. Client can view, reopen or close their own support tickets and submit new support tickets.
Version: 2007   Platform(s): All   Price: $19.00   Visits: 916  (~ 1/day)   Rating: rated 4.87  (4.87 after 8 votes)

Absolutebusy - Web Based Crm Visit | Rate | Error 
Description: absoluteBUSY is a professional, web based contact management software, including modules for customer management, lead tracking, project and sales tracking and other CRM (customer relationship management) or marketing related tasks. The absoluteBUSY contact manager allows users to share a single global database and enables access to any contact and customer history, to hot leads, to projects and pending tasks with any web-browser, from any location. (requires PHP and MySQL).
Platform(s): All   Price: EUR 90+   Visits: 3232  (~ 1/day)   Rating: rated 2.79  (2.79 after 28 votes)

Accliptic Support Visit | Rate | Error 
Description: Software includes: Customer inquiry tracking and response functionality, Web and e-mail-based inquiry submission, customer discussion forum, fully-searchable knowledge base, CSR-to-CSR mail, notice posting feature, and more.
Version: 1.0   Platform(s): Linux, Unix / Mac OS X   Price: $495.00   Visits: 1015  Rating: rated 0  (0 after 0 votes)

Ace Helpdesk Visit | Rate | Error 
Description: Refreshing the database takes seconds. Customers can attach files to their tickets, but only if you allow it in the administration area. Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold. Customer support surveys.
Version: 3.1   Platform(s): All   Price: $99.00   Visits: 1416  Rating: rated 2  (2.00 after 8 votes)

Aj Help Desk Script Software Visit | Rate | Error 
Description: Empower your support staff with the sAJ Help Desk . It resolve issues with minimal disruption and ensures that your organization remains focused on its core business.
Platform(s): Unix,Windows Family   Price: $299   Visits: 73  Rating: rated 0  (0 after 0 votes)

Alarit Help Desk Visit | Rate | Error 
Description: AlarIT Help Desk is built to diminish the need for redundant, time-consuming human-interaction with your customers. It will provide a support organization with a systematic, professional, automated and easy to use system for problems, requests, issues, bugs, notes, procedures and resolutions. It features Staff Personalization, Staff Permissions, Email Forwards, Attachments, Flexible FAQ system, Ticket statistics, Flexible FAQ system...
Version: 1.0   Platform(s): UNIX   Price: $199.95   Visits: 2200  Rating: rated 2.09  (2.09 after 11 votes)

Alstrasoft Live Support Visit | Rate | Error 
Description: AlstraSoft Live Support is a live chat software which allows you to run a profitable business offering live customer support service for your members. Functions include: initiate chat, referrer tracking, capture visitor data, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, leave a message if offline, email notifications, save transcripts, real time monitoring of visitors, Paypal and 2Checkout integrated membership system and many more.
Version: 1.20   Platform(s): Unix   Price: 220   Visits: 1633  Rating: rated 2.33  (2.33 after 6 votes)

aTicket Visit | Rate | Error 
Description: Enables submission of problems by e-mail or the Web, and utilizes a flexible user tracking system based entirely on e-mail address and ticket number. Powerful Web-based ticket management, with multiple categories and support people. Suitable for small to medium sized operations based on the Web. Requires PHP5 and MySQL.
Version: 1.9   Platform(s): All   Price: Free   Visits: 577  (~ 1/day)   Rating: rated 3.87  (3.87 after 8 votes)

Benchmark Manager In A Box Visit | Rate | Error 
Description: All in one Web Hosting client management script. From ordering to domain resolve management to affiliate tracking, the script handles all of it. Built in payment gateways with PlugNPay, PaySystems, 2Checkout and PayPal make subscription billing a breeze. Automatic emails sent upon ordering, activation and domain resolvement to server. 95% Hands off system - automatic backups (cron required). Script is installed and integrated onto your site by our install team.
Version: 1.7.0   Platform(s): UNIX   Price: Commercial   Visits: 2199  Rating: rated 3.4  (3.40 after 15 votes)

Cerberus Helpdesk Visit | Rate | Error 
Description: Cerberus Helpdesk is an e-mail response system built to diminish the need for redundant, time-consuming human-interaction with your customers. The system is built to allow your support department to react quickly to inbound customer e-mail inquiries. Using Cerberus Helpdesk you can streamline the management of your customer support, billing issues, bug tracking, sales leads & more.
Version: 1.4.0   Platform(s): Win, Linux, BSD, Solaris   Price: 49-$199   Visits: 2350  Rating: rated 4.08  (4.08 after 25 votes)

Chatanywhere Visit | Rate | Error 
Description: ChatAnywhere is a service that allows live sales chat, video conferencing, and rich media web-based presentations. ChatAnywhere is a completely hosted application and has a complete web based API for integration with other applications.
Version: 3.0   Platform(s): All   Price: $30 per month   Visits: 1636  Rating: rated 3.57  (3.57 after 7 votes)

Clientexec Customer Manager W/billing Visit | Rate | Error 
Description: ClientExec is a tool to help web hosts manage and support their clients efficiently. Unlike many client management packages, ClientExec does not try to be all things to all people; you are in control. We want it to be a natural addition to your business, a powerful tool you use, not get lost within. Top features include power customer management, recurring invoicing, ICQ event notification, integrated helpdesk and tons of 3rd party payment processor support.
Version: 1.03   Platform(s): All   Price: $99   Visits: 2477  (~ 1/day)   Rating: rated 4.2  (4.20 after 10 votes)

Crafty Syntax Live Help (cslh) Visit | Rate | Error 
Description: A live help support chat system that allows the operators of the Web sites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Uses a MySQL database, has chat notification, user is typing message, multiple chat sessions and multiple operators.
Version: 2.9.8   Platform(s): All   Price: GPL   Visits: 2521  (~ 1/day)   Rating: rated 4.2  (4.20 after 20 votes)

Crm Commercial Call Tracking Tool Visit | Rate | Error 
Description: The CRM commercial tracking tool is to be used for tracking customer requirements, complaints, etc. It creates management summaries, PDF status reports etc. It is suitable for any department in which something comes in, must be handled and goes out.
Version: 1.9.2   Platform(s): All   Price: Free   Visits: 2593  (~ 1/day)   Rating: rated 2.91  (2.91 after 13 votes)

Customer Helpdesk Visit | Rate | Error 
Description: Key features: Easy integration into your Web design, send support tickets with support issue, product, name, e-mail, subject, and problem description, upload additional files as attachments, submission acknowledgement for admin, and a ticket copy forwarded to sender and more.
Version: 4.0   Platform(s): All   Price: Trial/$59.00   Visits: 1585  Rating: rated 2.5  (2.50 after 6 votes)

Desklance Visit | Rate | Error 
Description: This is a help desk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. Includes easy templates and live chat system.
Version: 2.0   Platform(s): All   Price: $299.00   Visits: 1097  Rating: rated 4  (4.00 after 3 votes)

E11 Helpdesk Management Solutions Visit | Rate | Error 
Description: e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules,Escalation, Exhaustive Reporting, Task Reassignment Auto Responder Manager,mails/tickets to right CSR/rep/employee, Customer and Admin i
Version: 3.4.05   Platform(s): All   Price: $4,000   Visits: 2092  Rating: rated 3.25  (3.25 after 12 votes)

eForcer Visit | Rate | Error 
Description: eForcer HelpDesk allows your customers to: submit support requests anytime; view the status of their tickets from anywhere. Unlimited departments; customize e-mails, headers and footers: advanced knowledgebase, plus many other features.
Version: 1.2.0   Platform(s): All   Price: $147.00   Visits: 1497  Rating: rated 4.27  (4.27 after 35 votes)

eTicket Visit | Rate | Error 
Description: A ticket system based on osTicket, that can receive tickets via e-mail and a Web-based form, as well as manage them using a Web interface, with many new features and bug fixes.
Platform(s): All   Price: Free   Visits: 1038  Rating: rated 4.31  (4.31 after 294 votes)

Facil HelpDesk Visit | Rate | Error 
Description: Enable users to track and manage their tickets faster, include articles with comments, e-mail validation for registration, departments, statistics,polls, tickets assignment, three level of users, etc. Tickets are submitted by Web or e-mail. Free updates for a year.
Version: 1.4   Platform(s): All   Price: $50.00   Visits: 560  Rating: rated 3.5  (3.50 after 2 votes)

Flextic Visit | Rate | Error 
Description: A full-featured, live support package. Personalization function, easy to use client interface for your visitors, manage ticket, FAQ, news, newsletter, template, validation, statistic, option, skin, languages, Simple installation procedure and full support. Includes WAP and realtime alert.
Version: 1.002   Platform(s): All   Price: See Web site   Visits: 1393  Rating: rated 2.67  (2.67 after 3 votes)

Free Help Desk Visit | Rate | Error 
Description: Free Help Desk allows you to quickly implement a help desk system in your company. It is ideal for an Informatioin Technology Department. It can be impenented on ether your Intranet or Internet. Best of all its 100% free.
Platform(s): All   Price: Free   Visits: 3304  (~ 1/day)   Rating: rated 2.78  (2.78 after 26 votes)

Free Mysql Php Help Desk Software: Help Visit | Rate | Error 
Description: Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated.
Version: 2.8   Platform(s): All   Price: Free, GPL   Visits: 5197  (~ 2/day)   Rating: rated 2.39  (2.39 after 50 votes)

H2desk Visit | Rate | Error 
Description: h2desk provides online support to your customers. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure auto-replies and populate the built-in knowledge base. Seamlessly integrate the system into your Web site.
Version: 2.0   Platform(s): All   Price: Trial/$149.99/$199.99   Visits: 1380  Rating: rated 4.5  (4.50 after 4 votes)

HybridDesk Visit | Rate | Error 
Description: Easy to install and use. Requires MySQL. Manage trouble tickets and custom service. Includes live chat.
Version: 0.491   Platform(s): All   Price: Free   Visits: 260  Rating: rated 0  (0 after 0 votes)

Innovatehelpdesk Visit | Rate | Error 
Description: InnovateHelpDesk is a professional, full-features and low cost help desk software. It includes all features which you need for your support center. Infinite departments, operators, custom fields, easy integration, email notifications, create ticket by sending emails, autoresponders, reports and lots of more features!!! For the lowest price, you will own your professional support desk software in a few minutes. For more details, please visit our website.
Version: v2.0   Platform(s): All   Price: $75   Visits: 1823  Rating: rated 3  (3.00 after 11 votes)

IntelloDesk Pro System Visit | Rate | Error 
Description: Includes knowledgebase; open, closed, and in progress ticket handling; e-mail piping; staff tasks; private messaging; complete template system; ticket tracking, and more. Requires MySQL.
Version: 1.0.7 RC1   Platform(s): All   Price: Free/$99.00/$699.00   Visits: 1228  Rating: rated 2.83  (2.83 after 6 votes)

iSupport Visit | Rate | Error 
Description: Help desk with support ticketing, knowledge base, FAQ and customer testimonials.
Version: 1.8   Platform(s): All   Price: $29.41   Visits: 528  (~ 1/day)   Rating: rated 0  (0 after 0 votes)

iSupport Visit | Rate | Error 
Description: iSupport is a unique hybrid customer support script. You will be able to create your knowledge base, FAQ and customer testimonial pages using the support tickets submitted by your visitors.
Version: 1.0   Platform(s): Linux, Windows NT   Price: $29.95   Visits: 1498  Rating: rated 5  (5.00 after 3 votes)

jab:ITS Visit | Rate | Error 
Description: Used for Intranets. Provides a browser-based means of tracking and reporting customer support/help issues and occurrences.
Version: 3.01   Platform(s): Windows, Linux, Unix   Price: $295.00   Visits: 1160  Rating: rated 0  (0 after 0 votes)

Kube Support Visit | Rate | Error 
Description: Provide support to your customers via tickets, manuals, knowledgebase and other features. Edit the full layout and design using easy-to-edit templates. Install the script in minutes with the easy to use installation wizard. Create tickets via the easy to use web interface or via email. Convert to any language using the easy to edit language files.
Version: 1.0   Platform(s): All   Price: $90.00   Visits: 499  Rating: rated 5  (5.00 after 1 votes)

Live Desk Pro Visit | Rate | Error 
Description: Gives you a live Web-based help support service. Look professional, automate your business, and save customer support hours. Also stores files for download by customers. Includes troubleshooter, files list and knowledgebase. admin can create unlimited staff user and unlimited department. admin and staff can open, reopen or close support ticket. Requires MySQL.
Platform(s): All   Price: $24.00   Visits: 608  Rating: rated 4  (4.00 after 1 votes)

Live Help Messenger Visit | Rate | Error 
Description: A customer support solution that provides a real time chat service for online customers, offering a wide range of functionality that includes; multiple chat requests and administrators, instant messenger like design, online/offline/pending user display and free lifetime upgrades.
Version: 3.28   Platform(s): All   Price: $119.95   Visits: 1641  Rating: rated 3.62  (3.62 after 8 votes)

Live Help System with Chat Visit | Rate | Error 
Description: A support solution for customer support with live help functionality. Includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used. Requires MySQL. Other features include: the ability to create your own questions; referer and page tracking.
Platform(s): Linux   Price: $39.95   Visits: 754  (~ 1/day)   Rating: rated 3.5  (3.50 after 2 votes)

Live-help Desk Visit | Rate | Error 
Description: HelpDesk is a LiveHelp application with sound alert, unlimited users, and more. It does not use nast page reloads to query your database.
Version: 2.5.1   Platform(s): All   Price: Free, $12.95   Visits: 2079  Rating: rated 1.71  (1.71 after 7 votes)

Livesys Visit | Rate | Error 
Description: LiveSys is an affordable live customer support solution that lets you be only a click away from your customers. With LiveSys you can make the most out of your web site by seeing client traffic and chat requests in real time. Because LiveSys is 100% completely browser based, you can outsource your support team to work from home, office, or anywhere in the world. We offer both a download and hosted version of LiveSys. All LiveSys versions come with a lifetime of unlimited upgrades.
Platform(s): All   Price: $14.99/$89.99   Visits: 1661  Rating: rated 2.75  (2.75 after 8 votes)

Magia Coordinator Visit | Rate | Error 
Description: Magia Coordinator, a project management system with features that include: unlimited projects, unlimited tasks, project calendar, Gantt charts, automatically generated project notebook, unlimited project contacts, project files, notes, resources, service tickets, online request for proposal system, and client area to help keep them informed. Planning can be performed from a start or end date and budgeted numbers are compared to real-time numbers basebased on Magia Timesheet entries.
Platform(s): All   Price: affordable   Visits: 1512  Rating: rated 2  (2.00 after 2 votes)

Magia Groupware Visit | Rate | Error 
Description: Magia Groupware provides a full-featured time & relationship management environment that is completely integrated with the other Magia Business Suite applications. Features include: support request manager, sales opportunity manager, personal calendar, contact list, email, aliases, mail filtering (with built-in white-list to prevent unwanted filtering), personal notes & tasks, and a personal document repository. Magia Groupware is part of the Magia Business Application Suite.
Platform(s): All   Price: affordable   Visits: 1448  Rating: rated 1  (1.00 after 1 votes)

Magia Siteim Visit | Rate | Error 
Description: Magia SiteIM is an instant customer service system for your website projects. SiteIM service requests are logged, searchable and auditable. The interface is completely customizable with your favorite HTML editor and feature URL pushing (Opening a URL for your customer). Magia SiteIM is part of the Magia Business Application Suite.
Platform(s): All   Price: affordable   Visits: 1239  Rating: rated 0  (0 after 0 votes)

Omni Help Desk Visit | Rate | Error 
Description: The core system offers lightening-fast interface that is simple to use and easy to customize; Web site integration; knowledgebase extractable in whole or part to your customer tickets; POP3 e-mail piping; unique ticket category creator; customizable canned e-mail.
Version: 1.1   Platform(s): All   Price: $197.00   Visits: 933  Rating: rated 5  (5.00 after 1 votes)

Omnistar Live Customer Support Manager Visit | Rate | Error 
Description: Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
Version: 4.3   Platform(s): Linux   Price: $399.95   Visits: 1373  Rating: rated 0  (0 after 0 votes)

Online Help Desk Visit | Rate | Error 
Description: Dapper Desk online help desk helps track your customer support requests. Customers can login to request support in an attractive web based interface or customers can send an email to request support. Support requests are assigned a unique ticket ID which is searchable by customers and techs. All tickets are archived. Color coded status codes.
Platform(s): All   Price: $699   Visits: 2167  Rating: rated 3.45  (3.45 after 11 votes)

osTicket Visit | Rate | Error 
Description: osTicket seamlessly integrates all tickets created via e-mail and Web-based forms with a simple Web interface. Easily manage, organize and archive all your support requests. Your clients will also be able to view tickets status and history online.
Platform(s): All   Price: Free   Visits: 4319  (~ 2/day)   Rating: rated 3.87  (3.87 after 1223 votes)

Php Live Helper Visit | Rate | Error 
Description: Provide realtime customer support to clients and potential clients fast and easyily. PHP Live helper is an affordable alternative to other popular applications, without the monthly cost and extra software. You can access the administration area from any browser anywhere, all on your own server. Hosted and Downloadable solutions available.
Version: 1.7   Platform(s): All   Price: $99.99   Visits: 2445  Rating: rated 3.67  (3.67 after 24 votes)

Php Live! Support Visit | Rate | Error 
Description: PHP Live! is an alternative solution to the popular Human Clicks Live Customer Support Chat system! Unlimited Departments and Operators!
Version: 1.9.6   Platform(s): All   Price: $149   Visits: 2380  Rating: rated 3.4  (3.40 after 25 votes)

Php Multiple Newsletters V2.7 Visit | Rate | Error 
Description: PHP Multiple newsletter email mailing list. Features: Create multiple newsletters Users can unregister themselves Extensive Admin facilities The user chooses HTML or Plain email Administrators can upload their own HTML and Plain email templates. SMTP socket keep alive for extra speed Admin can make the user verify their email address Easy install Multiple languages FREE!
Version: 2.7   Platform(s): All   Price: Free   Visits: 1882  Rating: rated 4.23  (4.23 after 264 votes)

PHPLiveChat Visit | Rate | Error 
Description: Instantly notifies you when someone wants to chat, notifies you when a user leaves chat session, online/offline images change on the fly. It can handle multiple support chat requests at one time, or forward chat sessions to other representatives, sounds, track visitors, initiate chats, push pages, multiple departments.
Version: 2.7   Platform(s): Unix, BSD, Linux, Windows   Price: $84.99   Visits: 2767  Rating: rated 2.52  (2.52 after 33 votes)

Phpmydesk Visit | Rate | Error 
Description: PhpMyDesk contains all the basic features as required by users... as it is written in PHP it is very easy to install....Please visit the project page for more details
Version: 1.0   Platform(s): All   Price: Free(GPL)   Visits: 3155  (~ 1/day)   Rating: rated 4.16  (4.16 after 865 votes)

phpOnline Visit | Rate | Error 
Description: A live customer support system using PHP+MySQL+Flash. Ability to send you an e-mail if you are offline.
Version: 1.6   Platform(s): All   Price: GNU   Visits: 1643  Rating: rated 3  (3.00 after 9 votes)

Phptickets Visit | Rate | Error 
Description: This scrips allows you to manage support / sales tickets easily. Keep track of conversations, and answer your customer in order of priority. Require mySQL, PHP4 and a POP server.
Platform(s): Unix, may be windows   Price: Free (GPL)   Visits: 4793  (~ 1/day)   Rating: rated 3.21  (3.21 after 67 votes)

Progsys Visit | Rate | Error 
Description: Supportsystem for programs. Features: Data stored in MySQL, administration interface, support for multiple languages, support for multiple instances in one database, own header/footer can be defined for every program, bugtracking, ToDo list, changelogs, feature requests, reference list, and download counter
Version: 0.91   Platform(s): PHP4, MySQL   Price: GPL   Visits: 2884  (~ 1/day)   Rating: rated 3.48  (3.48 after 27 votes)

Run Your Own Liveperson Like Service ! Visit | Rate | Error 
Description: Now you can run your own Liveperson like service & unlike giving your clients scritp to install on there own server, a dedicated instance of the scripts runs by your own server for them. You have a superadmin to control the no. of deptt. or users they can create. Also you can add/delete/modify clients as & when you want. Also included is a ICQ like banner manager. Price also includes signup & paypal Integration.These scripts run for you from a dedicated server for you, linked to your domain.
Version: 1.0   Platform(s): All   Price: 300   Visits: 2374  Rating: rated 2.56  (2.56 after 25 votes)

Salesboom.com Web-based Ondemand CRM Visit | Rate | Error 
Description: SalesBoom.com is an on-demand web-based Customer Relationship Management (CRM) and Sales Force Automation (SFA) service provider. SalesBoom.com is a web-based service that meets the budgetary needs of most companies while delivering valuable CRM/SFA services, helping corporations compete head-on with larger competition employing traditional CRM solutions.
Version: 3.0   Platform(s): All   Price: Free   Visits: 1845  Rating: rated 2  (2.00 after 18 votes)

Shz-news Visit | Rate | Error 
Description: The SHZ-NEWS is of easy installation! The SHZ-NEWS uses the one Data base MySQL to keep the inserted information, the administrator will have full access and has controlled the conteudo all, being able: To register in cadastre To exclude To modify e even though to indisponibilizar the notice that had been registered in cadastre but do not have to be shown to the visitors of the site! SHZ-NEWS is the best system of notice already created!
Version: V0,2   Platform(s): All   Price: GPL   Visits: 1655  Rating: rated 2.67  (2.67 after 6 votes)

SitePanel 2 Visit | Rate | Error 
Description: SitePanel 2 is a fully featured enterprise level support and information center for Web hosts and their clients. The system allows submissions of support tickets by clients via e-mail piping or the visually appealing (and skinable) Web-based interface.
Version: 2.5.1.0   Platform(s): Unix   Price: $55.00   Visits: 2045  Rating: rated 4.5  (4.50 after 16 votes)

Support Center Visit | Rate | Error 
Description: A customer support system that allows multiple technicians to support multiple users. Your users can submit tickets via Web and e-mail. Features: knowledge base, optional user registration, multi-languages, e-mail notifications to users and technicians, unlimited technicians, unlimited custom fields, tech permissions, e-mail templates, and much more.
Version: 2.1   Platform(s): Unix, Linux   Price: $99.95   Visits: 2448  Rating: rated 3.59  (3.59 after 15 votes)

Support Center Visit | Rate | Error 
Description: Turns customer e-mails into tickets and allows you to address customer issues efficiently. Convenient and easy to use support solution with responsive Ajax interface and all necessary features including ticket management, unlimited support agents, full communication history, queue/departments management, powerful email parser, real-time statistics and more.
Platform(s): All   Price: $99.00   Visits: 1043  (~ 1/day)   Rating: rated 0  (0 after 0 votes)

SupportPRO SupportDesk Visit | Rate | Error 
Description: This open source software and Supports unlimited users, staff, departments, companies. Main features include e-mail piping, POP3/SMTP support, integrated knowledge base, multiple themes, spam blocker, admin reports, reply templates, and more.
Version: 3.0   Platform(s): Linux , Windows   Price: $99.95   Visits: 547  Rating: rated 5  (5.00 after 2 votes)

SupportTrio Visit | Rate | Error 
Description: SupportTrio includes: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/close ticket options, central CSS file, graphs of reports, knowledgebase, troubleshooter, and much more.
Platform(s): All   Price: Demo/$279.00   Visits: 1540  Rating: rated 5  (5.00 after 4 votes)

swDesk Visit | Rate | Error 
Description: Features include a powerful knowledge base, unlimited number of tickets allowed, attachments support, customizable interface, performance tracking, canned responses tool, support for high volume sites, advanced permission settings and more.
Platform(s): All   Price: $249.00   Visits: 1019  Rating: rated 4.75  (4.75 after 4 votes)

The Host Manager Visit | Rate | Error 
Description: Automatically manages your clients, handles the billing, and automates the hosting signup process.
Version: 1.0.0   Platform(s): All   Price: Trial/$5.99 - $159.99   Visits: 1085  Rating: rated 0  (0 after 0 votes)

The Ticket System Visit | Rate | Error 
Description: The Ticket System is an easy to use ticket support system. The script provides an easy way to manage incoming customer support requests. Features multiple logins, captcha image spam deterrent, department filtering, and fast ticket searching.
Version: 1.0.1   Platform(s): All   Price: $24.95   Visits: 691  Rating: rated 1  (1.00 after 1 votes)

Ticket Support System Visit | Rate | Error 
Description: You will not have to worry about 2 or more people replying to the same e-mail messages. This system supports multiple operators.Your clients will be able to view your reply directly on a Web page without having to login their e-mail accounts.
Version: 1.1   Platform(s): All   Price: $45.00   Visits: 564  (~ 1/day)   Rating: rated 3.33  (3.33 after 3 votes)

TinyTool For Webhosts Visit | Rate | Error 
Description: This script co-ordinates the activities of PayPal subscriptions, PayPal Instant Payment Notification (IPN), the CPanel Web Host Manager (WHM), and a MySQL database to securely colect and record new customer information.
Version: 1   Platform(s): All   Price: GPL   Visits: 1216  Rating: rated 3  (3.00 after 2 votes)

Trellis Desk Visit | Rate | Error 
Description: Features include custom department/profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, advanced logging, API/module support and much more. Knowledge Base categories and departments make it easier to find content. You can also use the skin and language manager, to customize the look & feel of Trellis Desk to fit your Web site.
Version: 1.0 Beta 5   Platform(s): All   Price: Free   Visits: 981  Rating: rated 4.43  (4.43 after 7 votes)

Ware Support Visit | Rate | Error 
Description: A full-featured help desk and support ticketing system. Setup unlimited representatives, tickets, and users, categorize tickets, prioritize tickets, assign representatives to specific categories, customize alerts, and much more. Unlimited upgrades. Requires MySQL
Version: 1.0   Platform(s): All   Price: $50.00   Visits: 776  Rating: rated 0  (0 after 0 votes)

Ware Support Visit | Rate | Error 
Description: Ware Support is a full-featured help desk and support ticketing system developed in PHP and MySQL. This system allows you to setup unlimited representatives, tickets, and users, categorize tickets, prioritize tickets, assign representatives to specific categories, customize alerts, and much more. Licenses are $50.00 which includes unlimited upgrades for life.
Version: 1.0   Platform(s): All   Price: 50.00   Visits: 1313  Rating: rated 1.5  (1.50 after 2 votes)

Web Support Solutions Helpdesk Visit | Rate | Error 
Description: An e-mail-based helpdesk system that is entirely hosted for you. Emails are collected from your own POP3 mailbox and appear as "tickets". Once responded to tickets are then marked as closed (nothing ever gets deleted). Responses from Customers are dealt with automatically and are appended to the appropriate ticket, which is then reopened. Features: multiple queues, multiple operators, six different statuses for tickets, statistics, predefined response templates, and more.
Platform(s): All   Price: $595.00   Visits: 481  Rating: rated 0  (0 after 0 votes)

Whm Autopilot Host Management System Visit | Rate | Error 
Description: Managing a hosting business has never been more hands free. Automatic account creation fully integrated with cPanel/WHM makes managing signups effortless. Built in help desk, affiliate management, client management and more. Manage unlimited servers and clients - no limits. Create hosting plans in groups, with up to 6 optional addons, per package. Current gateways include PayPal and PaySystems TPP-Pro which, can be active at the same time giving the client a choice. Free trials available.
Version: 2.0.1   Platform(s): UNIX   Price: Trial/$149.95   Visits: 2544  (~ 1/day)   Rating: rated 3.37  (3.37 after 21 votes)

ZIPCodeWorld Store Locator Visit | Rate | Error 
Description: Your own United States or Canada store locator service can be up and running within minutes in just a few simple installation steps. Helps your customers to find dealers, stores, or locations nearest them by zip code. The results show each location's distance from your customer, and even maps.
Version: 2   Platform(s): All   Price: $299.00   Visits: 686  Rating: rated 0  (0 after 0 votes)

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